Terms & Conditions

1. Interpretation & Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Account means a unique account created for You to access our Service or parts of our Service.
• Country refers to: Illinois, United States.
• Company (referred to as either "the Company," "We," "Us," or "Our" in these Terms) refers to Aigent7 LLC, 126 S County Farm Road, Wheaton, IL 60187.
• Content refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
• Device means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
• Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
• Free Trial refers to a limited period of time that may be free when purchasing a Subscription.
• Service refers to the Website and all related AI features, dashboards, widgets, and APIs.
• Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
• Terms and Conditions (also referred to as "Terms") means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service and form the entire agreement between You and the Company regarding the Service.
• Third-Party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that is displayed, included, made available, or linked to through the Service.
• Website refers to REAIGENT7, accessible from https://reaigent7.com.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also subject to our Privacy Policy and our Fair Housing Policy, which are hereby incorporated by reference.

3. Eligibility & Agent Licensing

The Service is intended for use by licensed real estate professionals. By creating an Agent account, You represent and warrant that: (a) You hold a current, valid real estate license in every jurisdiction where You operate; (b) You are affiliated with a licensed brokerage; (c) You will comply with all applicable federal, state, and local real estate laws, MLS rules, and broker policies in Your use of the Service; and (d) all information You provide about Your licensure, brokerage, and contact details is accurate.

You further represent and warrant that You understand and comply with the National Association of REALTORS® settlement effective August 17, 2024 (and any subsequent amendments) governing buyer-agent compensation disclosure. Where Your jurisdiction or transaction uses buyer representation agreements or compensation arrangements, You are responsible for ensuring all disclosures, agreements, and signatures required by that settlement and Your state law are completed before showing properties or accepting offers. The Service may surface buyer-agent compensation data You enter on a listing; how You disclose, document, and obtain consent for that compensation is Your obligation, not the Service’s.

4. User Accounts

When You create an Account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. You agree not to disclose Your password to any third party and must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your Account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.

Social Login and Linked Accounts

If the Service allows You to sign in, connect, or otherwise interact with a Third-Party Social Media Service, You authorize the Company to access and use information made available by that Third-Party Social Media Service in accordance with Our Privacy Policy and Your settings with that Third-Party Social Media Service. The Company does not control and is not responsible for the availability, accuracy, or content of any Third-Party Social Media Service.

5. Subscriptions

Subscription Period

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan You select. At the end of each period, Your Subscription will automatically renew under the same conditions unless You cancel it or the Company cancels it.

Cancellation

You may cancel Your Subscription renewal through Your Account settings or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and will be able to access the Service until the end of that period.

Billing

You shall provide the Company with accurate and complete billing information including full name, address, state, ZIP code, telephone number, and a valid payment method. Payments are processed by Stripe. Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice requiring manual payment within the stated deadline.

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any fee change will become effective at the end of the then-current Subscription period. The Company will provide reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Refunds

Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

Free Trial

The Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time. You may be required to enter Your billing information in order to sign up for the Free Trial. If You do enter Your billing information, You will not be charged until the Free Trial has expired. On the last day of the Free Trial period, unless You canceled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You selected. At any time and without notice, the Company reserves the right to (i) modify the terms of the Free Trial offer, or (ii) cancel such Free Trial offer.

6. Acceptable Use & Content Restrictions

You are solely responsible for the Content You post and for all activity that occurs under Your Account, whether done by You or any third person using Your Account. You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of prohibited conduct and Content include:

• Uploading false, misleading, or fraudulent listing information.
• Using the Service for any unlawful purpose.
• Attempting to reverse-engineer, decompile, or hack the Service.
• Abusing the AI features to generate harmful, misleading, or discriminatory content.
• Violating any applicable real estate laws or regulations, MLS rules, or your broker’s policies.
• Violating the federal Fair Housing Act or any state/local fair-housing law (see §7).
• Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
• Spam, machine- or randomly-generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
• Containing or installing any viruses, worms, malware, trojan horses, or other content designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
• Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
• Impersonating any person or entity including the Company and its employees or representatives.
• Violating the privacy of any third person.
• False information and features.
• Misrepresenting Your licensure, brokerage, or agent relationships.
• Circumventing rate limits, fair-housing filters, or other technical safeguards.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, and to refuse, remove, or edit such Content. The Company can also limit or revoke the use of the Service if You post objectionable Content.

8. AI-Generated Content

REAIGENT7 uses artificial intelligence to generate property descriptions, answer buyer questions, provide area insights, score leads, and extract market intelligence from conversations. AI outputs are informational only and do not constitute professional real estate, legal, tax, or financial advice. All binding decisions — including pricing, offers, contracts, and representations of material fact — must be made through a licensed agent and reviewed by appropriate professionals.

Listing descriptions, buyer conversations, and property data are processed by OpenAI’s APIs to generate responses and extract insights. By using this Service, You acknowledge that this data is sent to OpenAI for processing in accordance with their privacy policy. You are responsible for obtaining any necessary consent from buyers before their data is submitted for AI processing. AI-generated content may not be fully accurate and should be reviewed by a licensed agent before being relied upon for binding decisions.

AI may produce incorrect, outdated, or fabricated output. The AI features in the Service can: (i) generate plausible-sounding text that contains factual errors (often called “hallucination”), (ii) cite or rely on information that is outdated relative to the underlying training data, (iii) misinterpret or omit details from listing data, MLS sheets, disclosure documents, or area-source data, and (iv) produce responses that appear authoritative but are wrong. This is a known characteristic of current AI systems generally, not a defect of the Service. You and the buyers and other end-users who interact with the Service must not treat AI output as a substitute for direct verification by a licensed agent, the listing brokerage, or appropriate professional advisors (legal, tax, financial, inspection, lending).

The AI does not establish an agency relationship. The AI features in the Service are software tools. They are not a licensed real estate broker, REALTOR®, fiduciary, or agent of any party. Using the Service or interacting with the AI does not create a real-estate agency, broker, or fiduciary relationship between any buyer, seller, or other user and REAIGENT7. All real-estate agency duties — including fiduciary obligations, agency disclosures, dual-agency rules, super-fiduciary duties under state law, and any duty of loyalty, confidentiality, or care — rest exclusively with the licensed real-estate professional engaged by the user. REAIGENT7 provides software infrastructure; REAIGENT7 is not Your broker, Your buyer’s broker, or any party’s REALTOR®.

Buyer reliance disclaimer. Buyers and other public users who interact with AI chat surfaces on listing or agent pages published through the Service are using the Service subject to these Terms. AI responses provided to buyers are informational only. Buyers must not rely on AI output to make offers, sign contracts, waive contingencies, schedule transactions, or take any other binding action. Buyers should verify all material facts directly with the licensed listing agent and engage their own real-estate, legal, tax, and financial professionals for advice. REAIGENT7 disclaims any liability arising from buyer or end-user reliance on AI output, to the maximum extent permitted by law. This disclaimer is in addition to, and does not limit, the disclaimers and limitations of liability elsewhere in these Terms.

9. Buyer Data, Privacy & Consent

When buyers interact with chat widgets, contact forms, or other features on listing pages You publish through the Service, their contact details and conversation transcripts may be collected, stored, and processed. You are responsible for (a) posting a clear privacy notice on any public page where buyers can submit data, (b) obtaining any consents required by state or federal law (including but not limited to TCPA for SMS and written consent for automated calls), and (c) handling buyer data You export from the Service in compliance with applicable privacy law.

Our handling of personal data is described in the Privacy Policy.

10. Your Content & License

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms; and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed. The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content, but You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state. You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

11. Copyright Policy & DMCA

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property right.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at dmca@reaigent7.com and include in Your notice a detailed description of the alleged infringement. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright.

DMCA Notice & Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing Our Copyright Agent with the following information in writing (see 17 U.S.C. §512(c)(3) for further detail):

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.
• A description of the copyrighted work that You claim has been infringed, including the URL of the location where the copyrighted work exists or a copy of the copyrighted work.
• Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
• Your address, telephone number, and email address.
• A statement by You that You have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact Our copyright agent via email at dmca@reaigent7.com. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

Aigent7 LLC is registered with the U.S. Copyright Office as a DMCA designated agent (registration DMCA-1071772).

12. Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

13. Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify, and exploit such Feedback without restriction.

14. Third-Party Data Sources

Certain market data displayed on the Service is provided by third-party sources, including but not limited to Redfin, Zillow, the U.S. Department of Housing and Urban Development (HUD), the U.S. Census Bureau, the National Center for Education Statistics (NCES), the Federal Emergency Management Agency (FEMA), the U.S. Environmental Protection Agency (EPA), NOAA, CMS, BLS, BEA, IRS, USDA, CFPB, FHFA, FAA, NPS, DOE, NREL, Freddie Mac, and similar federal and commercial data providers. This data is provided for informational purposes only and is not guaranteed to be accurate, current, or complete. REAIGENT7 is not responsible for the accuracy, completeness, or timeliness of third-party data.

15. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, employees, contractors, and affiliates from and against any claim, loss, liability, damage, or cost (including reasonable attorneys’ fees) arising out of or related to (a) Your use of the Service; (b) content You upload, publish, or distribute through the Service; (c) Your violation of these Terms or any law or regulation (including fair-housing law, MLS rules, or Your state real-estate commission’s rules); (d) Your violation of any third party’s rights; or (e) any transaction You enter into with a buyer, seller, or other party You met through the Service. This indemnification obligation survives termination of Your Account.

17. "AS IS" and "AS AVAILABLE" Disclaimer

THE SERVICE IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITATION TO THE FOREGOING, THE COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

18. Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or USD $100 if You haven’t purchased anything through the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, THIRD-PARTY SOFTWARE AND/OR THIRD-PARTY HARDWARE USED WITH THE SERVICE, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THESE TERMS), EVEN IF THE COMPANY OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

19. Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

If We terminate Your Subscription for convenience (and not due to Your breach), We will refund any prepaid fees covering the remainder of the term of the Subscription after the effective date of termination. In no event will any termination relieve You of the obligation to pay any fees payable to Us for the period prior to the effective date of termination.

20. Governing Law

The laws of the State of Illinois, United States, excluding its conflicts-of-law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

21. Dispute Resolution & Arbitration

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If the Company is not able to resolve the dispute informally within thirty (30) days, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in Illinois, except that either party may bring an individual action in small-claims court.

YOU AND THE COMPANY WAIVE THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction for intellectual-property or confidentiality violations.

22. United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.

23. United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

24. For European Union (EU) Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

25. Severability & Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

26. Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

27. Changes to These Terms

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least thirty (30) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.

28. Contact Us

If you have any questions about these Terms and Conditions:

• By email: support@reaigent7.com
• By visiting this page on our website: https://reaigent7.com/contact
• For DMCA / copyright notices: dmca@reaigent7.com

Aigent7 LLC · 126 S County Farm Road, Wheaton, IL 60187